Privacy Policy for The Cross Mobile App

Effective Date: January 1, 2025

Thank you for choosing The Cross, a faith-based community app designed to bring together Faith and Sport. The Cross is intended to create a community where users can support one another by sharing God’s love through personal stories, donating equipment, connecting with faith-based trainers, and exploring faith-based sports companies. Your privacy and trust are of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your information.

To provide you with a seamless experience, we collect the following types of information:

1.1 Personal Information You Provide
  • Account Information: When you create an account, we collect your name, email address, username, password, profile photo, and commit photo.
  • Content You Share: We collect personal stories, images, videos, comments, and messages you post on the home feed, DonatePlace, trainers section, or shop feature.
1.2 Information We Collect Automatically
  • Device Information: We collect information about your device, including IP address, browser type, operating system, and app version.
  • Usage Data: We collect data about how you interact with the app, including pages visited, posts viewed, purchases made, and time spent within the app.
  • Location Data: We collect approximate location data to personalize your experience within the app (e.g., nearby trainers, local donations). Exact location is never shared.
1.3 Information from Other Users

If other users interact with your posts, connect with you, or donate to you, we may collect relevant content and interactions.

We use the information we collect to:

  • Provide and Improve the App: Deliver core app functions, including the home feed, DonatePlace, trainers section, and shop feature.
  • Personalize Your Experience: Show relevant content, suggested trainers, and nearby donations.
  • Facilitate Connections: Help users engage with faith-based trainers, purchase programs, and share support.
  • Maintain Community Safety: Enforce app guidelines to ensure a supportive, faith-based environment.
  • Communicate with You: Send updates, announcements, and notifications regarding app activity.
  • Legal Compliance: Meet legal, regulatory, and security obligations.

The Cross provides a platform to connect users for donations, trainer programs, and faith-based shop highlights. However, The Cross does not collect payment, donation, or financial information directly.

  • User Responsibility: Any engagement, transaction, or agreement between users (e.g., donors, trainers, or companies) occurs at your own risk.
  • Quality and Liability Disclaimer: The Cross is not responsible for:
    • The quality, condition, or delivery of donated items.
    • The accuracy, value, or outcome of trainer programs.
    • The quality or authenticity of products or services highlighted in the shop feature.
  • Independent Interactions: All communications and agreements made through The Cross platform are between users. We encourage caution and due diligence before engaging in transactions or sharing sensitive information.

We respect your privacy and only share your information as follows:

  • With Other Users: Content you choose to share on The Cross (stories, images, videos, donations, or programs) will be visible to other users.
  • With Service Providers: We share information with trusted third-party partners who assist in providing hosting, analytics, and customer support.
  • Legal Obligations: We may share information if required by law or to protect the safety of users and The Cross community.
  • Business Transfers: In the event of a business merger, acquisition, or reorganization, your information may be transferred as part of the transition.

The Cross does not sell your personal data to third parties.

The Cross is a faith-based platform committed to fostering a loving and supportive community. Users must adhere to the following guidelines:

  • Share uplifting and respectful content related to faith and sports.
  • Avoid posting harmful, offensive, or misleading content.
  • Refrain from harassment, bullying, or spam.
  • Engage in authentic and transparent transactions when donating or purchasing items.

We reserve the right to monitor content and remove posts or accounts that violate these guidelines.

You have control over your information, including:

  • Editing or Deleting Content: You can edit or delete any post or profile information you have shared.
  • Managing Notifications: Customize your notification preferences in app settings.
  • Account Deletion: You can request the deletion of your account at any time by contacting us at thecross@bkindly.com.

We retain your information for as long as necessary to provide the app services, comply with legal obligations, and resolve disputes. Upon account deletion, we will delete or anonymize your data, unless legally required to retain it.

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. While no system is completely secure, we are committed to safeguarding your information.

The Cross is designed to be safe for kids and teens. We do not knowingly collect any personal information from children under the age of 13 without parental consent. If we become aware of any such data, we will take immediate steps to delete it.

We may update this Privacy Policy periodically. You will be notified of any significant changes, and the revised policy will be effective once posted.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

The Cross Support Team Email: thecross@bkindly.com

Thank you for being part of The Cross, where faith meets sport!